NovelVox Agent Accelerator for Webex CC
NovelVox Agent Accelerator for Webex CC
NovelVox Agent Accelerator unifies Webex Contact Center workflows so agents can securely complete real-time actions across healthcare, banking, automotive, CRM, and enterprise systems without switching screens.
NovelVox Agent Accelerator unifies Webex Contact Center workflows so agents can securely complete real-time actions across healthcare, banking, automotive, CRM, and enterprise systems without switching screens.
Agent Accelerator by NovelVox gives Webex Contact Center agents a unified workspace to execute actions across business systems in real time without switching screens.
Use Cases: • Healthcare: Schedule, modify, or cancel appointments; process prescription requests; verify patient identity. • Banking & Credit Unions: Access account details, process transactions, handle loan inquiries, and trigger fraud alerts. • Automotive: Book service appointments, check warranty status, and manage recall notifications.
Integrates with leading healthcare, banking, automotive, CRM, and enterprise platforms, including Epic, Fiserv, CDK Global, Salesforce, Microsoft Dynamics, and 100+ business systems.
To get started, simply click Book a Demo with us. To use NovelVox Agent Accelerator, you will need a Webex Contact Center License and a NovelVox account. For more information on pricing and subscription options, please reach out to us at marketing@novelvox.com.
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Agent Accelerator by NovelVox gives Webex Contact Center agents a unified workspace to execute actions across business systems in real time without switching screens.
Use Cases: • Healthcare: Schedule, modify, or cancel appointments; process prescription requests; verify patient identity. • Banking & Credit Unions: Access account details, process transactions, handle loan inquiries, and trigger fraud alerts. • Automotive: Book service appointments, check warranty status, and manage recall notifications.
Integrates with leading healthcare, banking, automotive, CRM, and enterprise platforms, including Epic, Fiserv, CDK Global, Salesforce, Microsoft Dynamics, and 100+ business systems.
To get started, simply click Book a Demo with us. To use NovelVox Agent Accelerator, you will need a Webex Contact Center License and a NovelVox account. For more information on pricing and subscription options, please reach out to us at marketing@novelvox.com.
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