TTEC InteractionSync for Webex Contact Center is a Microsoft Dynamics 365 focused integration for Webex Contact Center, which enables brands to both improve and personalize their customer experience. This is achieved by deeply integrating into the Dynamics 365 ecosystem, as well as creating a unified and seamless agent experience. This integration empowers organizations to get the most out of their Dynamics 365 investment through the ability to record and report on their WxCC customer call data, automation of repeatable processes such as record creation, and essential Dynamics 365 features like Customer Service Workspace. InteractionSync requires a paid WxCC environment and a paid Dynamics 365 instance. For information about pricing and to get started, visit us and fill in the form to be contacted by a TTEC Digital representative who will guide you through product activation.