Haus iT Caller ID
See who is calling before you pick up: company, contact and customer number from your CRM or ERP, right in the Webex sidebar. Your AI phone assistant asks the same question and greets the caller by name. After the call, a note lands in the record.
Haus iT Caller ID
See who is calling before you pick up: company, contact and customer number from your CRM or ERP, right in the Webex sidebar. Your AI phone assistant asks the same question and greets the caller by name. After the call, a note lands in the record.
Know who is calling - before you pick up. Haus iT Caller ID looks up the number in your CRM or ERP and shows company, contact and customer number in the Webex sidebar, in 250 ms. One click opens the record; after the call, write a note into it.
New: your AI phone assistant knows it too. When a voice assistant answers, it asks your systems the moment the phone rings, greets the caller by name and records what the call was about.
46 systems selectable, among them Odoo, SAP C4C, Salesforce, HubSpot, DATEV and Microsoft 365. Recognition: 58-91 % of calls over 30 days.
No call content is processed - no recording, no listening in. Operated in German data centres.
Getting started: request an account at support@haus-it.de, connect Webex and your CRM, then open the app.
Requirements: a Webex and a Haus iT account; authorisation by a Webex Full Administrator with the Compliance Officer role.
The portal is free; the Webex tile is chargeable per user. Prices and guide: https://hausit-portal.de/en/webex